GRI-G4 Indicators

GENERAL STANDARD DISCLOSURES GRI G4
STRATEGY AND ANALYSIS Reference Revision
G4-1 Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability. See Letter from the Chairman check
G4-2 Provide a description of key impacts, risks, and opportunities. See Global vision check
ORGANIZATIONAL PROFILE Reference Revision
G4-3 Report the name of the organization. See Consolidated Financial Statements check
G4-4 Report the primary brands, products, and services. See Business Model check
G4-5 Report the location of the organization’s headquarters. See Consolidated Financial Statements check
G4-6 Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report. See Main Markets check
G4-7 Report the nature of ownership and legal form. See Consolidated Financial Statements check
G4-8 Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries). See Main Markets check
G4-9 Report the scale of the organization, including:
– Total number of employees;
– Total number of operations;
– Net sales (for private sector organizations) or net revenues (for public sector organizations);
– Total capitalization broken down in terms of debt and equity (for private sector organizations);
– Quantity of products or services provided.
See Key figures check
G4-10 a. Report the total number of employees by employment contract and gender.
b. Report the total number of permanent employees by employment type and gender.
c. Report the total workforce by employees and supervised workers and by gender.
d. Report the total workforce by region and gender.
e. Report whether a substantial portion of the organization’s work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
f. Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).
See Appendix to GRI Indicators check(3)
G4-11 Report the percentage of total employees covered by collective bargaining agreements. See Human Rights check
G4-12 Describe the organization’s supply chain. See Appendix to GRI Indicators check
G4-13 Report any significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain. See Consolidated Financial Statements check
Commitments to external initiatives
G4-14 Report whether and how the precautionary approach or principle is addressed by the organization. See Risks check
G4-15 List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses. See Corporate Responsibility  check
G4-16 List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization:
– Holds a position on the governance body
– Participates in projects or committees;
– Provides substantive funding beyond routine membership dues;
– Views membership as strategic.
See Corporate Responsibility  check
IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES Reference Revision
G4-17 a. List all entities included in the organization’s consolidated financial statements or equivalent documents.
b. Report whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report.
Appendix II of 2017 Annual Consolidated Financial Statements check
G4-18 a. Explain the process for defining the report content and the Aspect Boundaries.
b. Explain how the organization has implemented the Reporting Principles for Defining Report Content.
See Corporate Responsibility check
G4-19 List all the material Aspects identified in the process for defining report content. See Corporate Responsibility check
G4-20 For each material Aspect, report the Aspect Boundary within the organization. See Corporate Responsibility check
G4-21 For each material Aspect, report the Aspect Boundary outside the organization. See Corporate Responsibility check
G4-22 Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements. See Corporate Responsibility check
G4-23 Report significant changes from previous reporting periods in the Scope and Aspect Boundaries. See Corporate Responsibility check
STAKEHOLDER ENGAGEMENT Reference Revision
G4-24 Provide a list of stakeholder groups engaged by the organization. See Corporate Responsibility check
G4-25 Report the basis for identification and selection of stakeholders with whom to engage. See Corporate Responsibility check
G4-26 Report the organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether 6, 7, 99-100 any of the engagement was undertaken specifically as part of the report preparation process. See Corporate Responsibility check
G4-27 Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns. See Corporate Responsibility check
REPORT PROFILE Reference Revision
G4-28 Reporting period (such as fiscal or calendar year) for information provided. Fiscal Year 2017 check
G4-29 Date of most recent previous report (if any). Fiscal Year 2016 check
G4-30 Reporting cycle (such as annual, biennial). Annual check
G4-31 Provide the contact point for questions regarding the report or its contents. Back Cover check
GRI CONTENT INDEX
G4-32 a. Report the ‘in accordance’ option the organization has chosen.
b. Report the GRI Content Index for the chosen option.
c. Report the reference to the External Assurance Report, if the report has been externally assured.
See Verification Report check
ASSURANCE
G4-33 a. Report the organization’s policy and current practice with regard to seeking external assurance for the report.
b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided.
c. Report the relationship between the organization and the assurance providers.
d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report.
See Verification Report check
GOVERNANCE Reference Revision
G4-34 Report the governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental and social impacts. See Corporate Responsibility check
G4-35 Report the process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees. See Corporate Responsibility check
G4-36 Report whether the organization has appointed an executive-level position or positions with responsibility for economic, environmental and social topics, and whether post holders report directly to the highest governance body. See Corporate Responsibility check
G4-37 Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body. See Corporate Responsibility check
G4-38 Report the composition of the highest governance body and its committees. See Corporate Governance check
G4-39 Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement). See Corporate Governance check
G4-40 Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members. See Corporate Governance check
G4-41 Report processes for the highest governance body to ensure conflicts of interest are avoided and managed. Report whether conflicts of interest are disclosed to stakeholders. See Corporate Governance check
HIGHEST GOVERNANCE BODY’S ROLE IN SETTING PURPOSE, VALUES AND STRATEGY
G4-42 Report the highest governance body’s and senior executives’ roles in the development, approval, and updating of the organization’s purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts See Corporate Governance check
HIGHEST GOVERNANCE BODY’S COMPETENCIES AND PERFORMANCE EVALUATION
G4-43 Report the measures taken to develop and enhance the highest governance body’s collective knowledge of economic, environmental and social topics. The Board of Directors is informed annually regarding environmental management issues for the company, as well as regarding
monitoring of the corporate responsibility strategic plan. Furthermore, the Board, directly or via its committees, remains abreast of a series of issues on which it is required to make decisions. These include approving policies on a wide range of issues. In 2017 it was approved the Ethic Integrity Procedure for partners which establishes the obligation to perform a due dilgence process of integrity when choosing partners. For futher information, see Annual Corporate Governance Report.
check
G4-44 a. Report the processes for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics. Report whether such evaluation is independent or not, and its frequency. Report whether such evaluation is a self-assessment.
b. Report actions taken in response to evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics, including, as a minimum, changes in membership and organizational practice.
Annual Corporate Governance Report 2017, Section from C.1.19 to C.1.21 check(2)
HIGHEST GOVERNANCE BODY’S ROLE IN RISK MANAGEMENT 
G4-45 a. Report the highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes.
b. Report whether stakeholder consultation is used to support the highest governance body’s identification and management of economic, environmental and social impacts, risks, and opportunities.
See Corporate Governance check
G4-46 Report the highest governance body’s role in reviewing the effectiveness of the organization’s risk management processes for economic, environmental and social topics. check
G4-47 Report the frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities. check
HIGHEST GOVERNANCE BODY’S ROLE IN SUSTAINABILITY REPORTING
G4-48 Report the highest committee or position that formally reviews and approves the organization’s sustainability report and ensures that all material Aspects are covered. Board of Directors check
HIGHEST GOVERNANCE BODY’S ROLE IN EVALUATING ECONOMIC, ENVIRONMENTAL AND SOCIAL PERFORMANCE
G4-49 Report the process for communicating critical concerns to the highest governance body. See Corporate Responsibility check
G4-50 Report the nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them. See Corporate Responsibility check
REMUNERATION AND INCENTIVES
G4-51 a. Report the remuneration policies for the highest governance body and senior executives.
b. Report how performance criteria in the remuneration policy relate to the highest governance body objectives.
See Remuneration check
G4-52 Report the process for determining remuneration. Report whether remuneration consultants are involved in determining remuneration and whether they are independent of management. Report any other relationships which the remuneration consultants have with the organization. See Remuneration check
G4-53 Report how stakeholders’ views are sought and taken into account regarding remuneration, including the results of votes on remuneration policies and proposals, if applicable. See Remuneration check
G4-54 Report the ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country, See Appendix to GRI Indicators check
G4-55 Report the ratio of percentage increase in annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country. See Appendix to GRI Indicators check
ETHICS AND INTEGRITY Reference Revision
G4-56 Describe the organization’s values, principles, standards and norms of behavior such as codes of conduct and codes of ethics. See Corporate Governance check
G4-57 Report the internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines. See Corporate Governance check
G4-58 Report the internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines. See Corporate Governance check
SPECIFIC BASIC CONTENT GRI G4
Indicator Definition Page/Direct reference Scope* Revision
Economic dimension
Economic performance
G4-EC1 Direct economic value generated and distributed. See Appendix to GRI Indicators Ferrovial check
G4-EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change. Risks and opportunities are disclosed in the Carbon Disclosure Project report, which is publicly-available on the CDP website. Information for 2017 will be made available during 2018. Ferrovial check(1)
G4-EC3 Coverage of the organization’s defined benefit plan obligations. Note 6.6.4 of 2017 Annual Consolidated Financial Statements.
Note 6.2. of 2017 Annual Consolidated Financial Statements
Ferrovial check
G4-EC4 Financial assistance received from government. Note 6.4. of 2017 Annual Consolidated Financial Statements. Ferrovial check
Presence in the market
G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. The relationship between entry level wage and the local minimum wage in relevant countries is as follows:
Spain: 1.15
United Kingdom: 1.06
United States: 1.53
Poland: 1.76
Chile:1.73
Australia: 1.72
Ferrovial check
G4-EC6 Proportion of senior management, direct employees, contractors and sub-contractors hired from the local community at significant locations of operation. In 2017, the proportion of senior management hired from the local community was 88%. Ferrovial check(3)
Indirect economic consequences
G4-EC7 Development and impact of infrastructure investments and services supported. See Community Ferrovial check
G4-EC8 Significant indirect economic impacts, including the extent of impact. See Community Ferrovial check(4)
Purchasing practices
G4-EC9 Proportion of spending on local suppliers at significant locations of operation. In 2017, the proportion of spending on local suppliers has been 92% Ferrovial check(4)
Environmental dimension
Materials
G4-EN1 Materials used by weight, value or volume. See Appendix to GRI Indicators See note check(5)
G4-EN2 Percentage of materials used that are recycled input materials. See Appendix to GRI Indicators Ferrovial check(6)
Energy
G4-EN3 Energy consumption within the organization. See Appendix to GRI Indicators Ferrovial check(7)
G4-EN4 Energy consumption outside of the organization. Energy use from consumption of fuels, electricity and losses due to electricity transport stood at 1,969,019 GJ. Ferrovial check(7)
G4-EN5 Energy intensity. Energy intensity is 923.1 GJ/net revenues Ferrovial check(7)
CRE1 Building energy intensity. Not applicable, as this indicator is associated with real estate, which does not represent a significant activity for Ferrovial.
G4-EN6 Reduction of energy consumption. Energy consumption increased 8.56% compared to 2016. Ferrovial check(7)
G4-EN7 Reductions in energy requirements of products and services. See The environment Ferrovial check(1)
Water
G4-EN8 Total water withdrawal by source. See Appendix to GRI Indicators Ferrovial check(7)(9)
G4-EN9 Water sources significantly affected by withdrawal of water. Water withdrawal requires an authorization whereby the volume of water withdrawn is restricted. It must always be below the maximum limits established by the competent authority. This is why it is considered that, in accordance with these authorizations, the water withdrawn by Ferrovial does not affect the hydric resource significantly. Ferrovial check(1)
G4-EN10 Percentage and total volume of water recycled and reused The consumption of recycled and reused water stood at 435.806,6 m3 Ferrovial check(7)
CRE2 Building water intensity. Not applicable, as this indicator is associated with real estate, which does not represent a significant activity for Ferrovial.
Biodiversity
G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.

During 2017, Ferrovial has been working on 36 projects which were under an Environmental Impact Statement (or equivalent figure), depending on each country’s legal framework.

Ferrovial Agroman, S.A., Ferrovial Agroman US Corp, Ferrovial Portugal, Ferrovial Agroman Australia and Ferrovial Agroman Canada, Inc. check
G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Most significant impacts on biodiversity has been assessed through the Environmental Impact Statements or equivalent figures, depending on each country’s legal framework. Furthermore, they are taken compensative actions arising from these statements when applicable. Ferrovial Agroman, S.A., Ferrovial Agroman US Corp, Ferrovial Servicios Portugal, Ferrovial Agroman Australia and Ferrovial Agroman Canada, Inc. check
G4-EN13 Habitats protected or restored. Ferrovial performs the ecological restoration of the habitats affected by the construction and operation of its infrastructures in accordance with the provisions of current regulations in each country. Ferrovial check
G4-EN14 Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. See Appendix to GRI Indicators Cintra check
Emissions
G4-EN15 Direct greenhouse gas (GHG) emissions (Scope 1). See Appendix to GRI Indicators Ferrovial check(7)(10)
G4-EN16 Energy indirect greenhouse gas (GHG) emissions (Scope 2). See Appendix to GRI Indicators Ferrovial check(7)(10)
G4-EN17 Other indirect greenhouse gas (GHG) emissions (Scope 3). See Appendix to GRI Indicators

See Appendix

check(7)(8)
G4-EN18 Greenhouse gas (GHG) emissions intensity. The greenhouse gas (GHG) emissions intensity stood at 69.62 tCO2/INCN (Million euro) Ferrovial check(7)
CRE3 Greenhouse gas emissions intensity from buildings. Not applicable, as this indicator is associated with real estate, which does not represent a significant activity for Ferrovial.
CRE4 Greenhouse gas emissions intensity from new construction and redevelopment activity. Not applicable as this indicator is associated with real estate, which is not a significant activity for Ferrovial.
G4-EN19 Reduction of greenhouse gas (GHG) emissions. See Appendix to GRI Indicators Ferrovial check
G4-EN20 Emissions of ozone-depleting substances (ODS). Not relevant as Amey no longer has operational control over those centres that use refrigeration units which use refrigerants with fluorinated or ozone depleting substances base. Ferrovial check
G4-4EN21 NOX, SOX, and other significant air emissions. See Appendix to GRI Indicators Ferrovial check(7)(11)
Effluent and waste
G4-EN22 Total water discharge by quality and destination. The total wastewater discharge stood at 894,851.86 m3. Ferrovial check(12)(13)
G4-EN23 Total weight of waste by type and disposal method. 82 and Appendix Ferrovial check(7)(14)
G4-EN24 Total number and volume of significant spills. In 2017, there were 2 spills that have undergone significant penalty. Ferrovial check(15)
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention
Appendix I, II, III, and VIII, and percentage of transported waste shipped internationally.
Information not available Ferrovial  Ncheck
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats signifcantly affected by the organization discharges of water and runoff. In the projects developed by Ferrovial in 2017, eight had high-quality water courses in their vicinity. Ferrovial Agroman check(1)
Degradation, contamination and soil remediation
CRE5 Land and other assets remediated and in need of remediation for the existing or intended land use according to applicable legal designations. Not reported. Ferrovial  Ncheck
Products and services
G4-EN27 Extent of impact mitigation of environmental impacts of products and services. See Appendix to GRI Indicators Ferrovial check(1)
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category. The company’s activities do not include the production of goods sold with packaging. Ferrovial check
Regulatory compliance
G4-EN29 Monetary value of significant fines and total number of non- monetary sanctions for non-compliance with environmental laws and regulations. The total amount of fines paid in the year due to a breach of environmental legislation in 2017 stood at € 22,627.65 plus €78,750 coming from past years’ breaches . This amount does not include associated civil liability (compensation). Note 6.3 and Note 6.5.1 of 2017 Annual Consolidated Financial Statements. Ferrovial check
Transport
G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce. The most significant impact caused by the transport of products, materials and persons are greenhouse gas emissions caused by the same. Said emissions are included in Scope 3 under the “Business travel” and “Upstream transportation and distribution” categories. Ferrovial check
General
G4-EN31 Total environmental protection expenditures and investments by type. Total environmental investment and spending in 2017 stood at 140,984,535.6 € breaking down into the following main items:
– Environmental Responsibility Insurance: 935,606.63 €
– Waste Management: 83,965,877 €
– Certifications: 352,763.36€
– Training: 376,772 €
– Personnel expenses: 21,357,094.60 €
– Investment in equipment: 19,833,126 €
– Various projects: 5,733,296 €
Ferrovial check
Environmental evaluation of suppliers
G4-EN32 Percentage of new suppliers that were screened using environmental criteria. See Supply Chain Ferrovial check(1)
G4-EN33 Significant actual and potential negative environmental impacts in the supply chain and actions taken. In Construction, the negative environmental impacts had by the supply chain are evaluated, identifying potential risks and substandard work.
The measures adopted range from expulsion from the project and/or rejection of the supplier, to warnings that improvements are required in less serious cases.
Ferrovial check (1)
Environmental evaluation of suppliers
G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms Information not available Ferrovial
SPECIFIC BASIC CONTENT GRI G4
Indicator Definition Page/Direct reference Scope Revision
Social dimension
LABOR PRACTICES AND DIGNITY OF LABOR
Employment
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region. See Appendix to GRI Indicators Ferrovial check(3)(17)
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation Social benefits are offered equally to full-time employees and part-time employees. In some cases, employees need to have held their posts for at least one year to be eligible for certain social benefits. Ferrovial check(1)(17)
G4-LA3 Return to work and retention rates after parental leave, by gender. Ferrovial does not consider this a risk, as the countries where it operates have protectionist legislation in place for such matters. Such information is  Ferrovial therefore not subject to specific managerial procedures. Ferrovial check(1)
Relations between staff and management
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements. Ferrovial complies with the advance notice periods established in labor legislations or those enshrined, if applicable, in the collective agreements pertinent to each business, with no corporate advance notice periods having been established. Ferrovial check(1)
Health and safety in the workplace
G4-LA5 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs See Appendix to GRI Indicators Ferrovial check
CRE6 Percentage of the organization operating in verified compliance with an internationally recognized health and safety management system. See Health and Safety Ferrovial check(23)
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender. See Appendix to GRI Indicators Ferrovial check(17)(18)(19)
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation. Risk of developing occupational diseases is detected through risk assessments conducted by the Safety and Health Department and controlled through the health surveillance, where relevant protocols according to the risk exposure of the workers are defined and applied. Ferrovial check
G4-LA8 Health and safety topics covered in formal agreements with trade unions. The agreements in this matter covered with the trade-union organizations are developed through sector agreements that specifically regulate matters such areas as training and information, collective protection, work teams, etc. Ferrovial check
Training and education
G4-LA9 Average hours of training per year per employee by gender, and by employee category. See Appendix to GRI Indicators Ferrovial check(18)(20)
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. All training and development programs are aimed at improving the employability of the candidate. In the case of early retirement or restructuring plans (e.g. redundancy packages), specific training plans may be negotiated as part of other outplacement plans. Ferrovial check(1)
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category. The percentage of employees receiving regular performance and professional development assessments is 31.23%. Ferrovial check(18)(20)
Diversity and equal opportunities
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. See Appendix to GRI Indicators
Annual Corporate Governance Report 2016, Section C.
Ferrovial check(21)
Equal remuneration between women and men
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. Company management, in particular the Remuneration and Benefits Department, monitors compliance with confidentiality requirements and ensures that its remuneration policy is compliant with internal and external equality standards. Ferrovial check(2)
Continuous evaluation of supplier labor practices
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria. See Supply Chain Ferrovial check(1)
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken. As for occupational health and safety practices, incidents range from non compliance with employee training requirements, improper maintenance of machinery, failure to provide the required safety documentation and breach of instructions given by the project manager. The measures taken range from expulsion from the project and/or rejection of the supplier, to warnings that improvements are required in less serious cases. Ferrovial check(1)
Labor practices claim procedures
G4-LA16 Total number of incidents of discrimination and corrective actions taken. See Corporate Governance Ferrovial check(22)
SPECIFIC BASIC CONTENT GRI G4
Indicator Definition Page/Direct reference Scope Revision
HUMAN RIGHTS
Investment
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening. See Human Rights Ferrovial check (1)
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. See Human Rights Ferrovial check
Non-discrimination
G4-HR3 Total number of incidents of discrimination and corrective actions taken. See Corporate Governance Ferrovial check(22)
Freedom of association and collective bargaining
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights. See Human Rights Ferrovial check
Child labor
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. See Human Rights Ferrovial check
Forced labor
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. See Human Rights Ferrovial check
Security measures
G4-HR7 Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations. Security guards at Ferrovial offices are hired via a company that certifies that said personnel have received the due training. Ferrovial Headquarters check(1)
Rights of the indigenous population
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken. No incidents involving the violation of the rights of indigenous populations were recorded in 2016. Controversies identified are described on Human Rights. Ferrovial check
Evaluation
G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments. During 2016 Ferrovial did not conduct any specific studies to evaluate any impact on human rights issues. Ferrovial check
Evaluation of suppliers in terms of human rights
G4-HR10 Percentage of new suppliers that were screened using human rights criteria. See Supply Chain Ferrovial check(1)
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken, On the social front, incidents of non-compliance in the provision of documentation and failure to pay their own suppliers are also evaluated.
The measures taken range from expulsion from the project and/or rejection of the supplier, to warnings that improvements are required in less serious cases.
Ferrovial check(1)
Human rights claim procedures
G4-HR12 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms. See Corporate Governance Ferrovial check(22)
SOCIETY
Local communities
G4-SO1 Percentage of operations with implemented local community engagement impact assessments, and development programs on local communities. See Community Ferrovial check(1)
G4-SO2 Operations with significant actual and potential negative impacts on local communities. No situations were identified in 2016 in which Ferrovial’s activities have had any negative impacts on local communities. Ferrovial check(1)
G4-CRE7 Number of persons voluntarily and involuntarily displaced and/or resettled by development, broken down by project. See Human Rights Ferrovial check
Combating corruption
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified. See Corporate Governance Ferrovial check(1)
G4-SO4 Communication and training on anti-corruption policies and procedures. See Corporate Governance Ferrovial check
G4-SO5 Confirmed incidents of corruption and actions taken. See Corporate Governance Ferrovial check(1)
Public policy
G4-SO6 Total value of political contributions by country and recipient/ beneficiary. Ferrovial’s Code of Ethics indicates the approval levels that all payments to third parties must be subject to, and states that Ferrovial forbids bribing of authorities and civil servants, and prohibits its employees from making any kind of undue payments to third parties, or giving to or receiving from third parties any undue payments, presents, gifts or favors that are not regular market practices, or which, by reason of their value, characteristics or circumstances, may reasonably be considered to alter the commercial, administrative or professional relations of its companies. Ferrovial check(2)
Unfair competition practices
G4-SO7 Total number of legal actions for anti-competitive behavior, anti- trust, and monopoly practices and their outcomes. Ferrovial has been subject to a sanction and a surveillance file by the National Competition Commission.
Note 6.3 of 2016 Annual Consolidated Financial Statements.
Note 6.5 of 2016 Annual Consolidated Financial Statements.
Ferrovial check
Regulatory compliance
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations Note 6.3 of 2016 Annual Consolidated Financial Statements.
Note 6.5 of 2016 Annual Consolidated Financial Statements.
Ferrovial check(1)(21)
Evaluation of social repercussions of suppliers
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society. See Supply Chain Ferrovial check(1)
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken. In the social area, impacts have been identified for non-compliance in the delivery of documentation and due to lack of payments to its own suppliers. Measures taken in all cases have gone from expulsion of the work and / or rejection of the supplier, until warnings for the adoption of improvements in less relevant cases. Ferrovial check(1)
Social impact claim procedures
G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms. See Corporate Governance Ferrovial check(22)
RESPONSIBILITY WITH REGARD TO PRODUCTS
Health and safety of clients
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement. See Innovation Ferrovial check(1)
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes By 31 December 2016, Ferrovial has open 55 claims due to such incidents.
Note 6.3 of 2016 Annual Consolidated Financial Statements.
Note 6.5 of 2016 Annual Consolidated Financial Statements.
Ferrovial check
Labeling of products and services
G4-PR3 Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements. See Innovation Ferrovial check(1)
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes There were not infringements identified in this area. Ferrovial check
G4-PR5 Results of surveys measuring customer satisfaction. See Quality Ferrovial Agroman, S.A
Edytesa, S.A.
Técnicas del Pretensado y Servicios Auxiliares, S.L (Tecpresa)
Ferrovial Agroman Chile, S.A.
check
CRE8 Type and number of sustainability certification, rating and labeling schemes for new construction, management, occupation and redevelopment. See Appendix to GRI Indicators Ferrovial check
Marketing Communication
G4-PR6 Sale of banned or disputed products. Note 6.3 of 2016 Annual Consolidated Financial Statements Note 6.5 of 2016 Annual Consolidated Financial Statements Ferrovial check
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes. No incidents involving non-compliance were detecting during 2016. Ferrovial check
Client privacy
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. No claims were received in 2016 regarding breaches of privacy or the mishandling of customers’ personal information. Ferrovial check
Regulatory compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Note 6.3 of 2016 Annual Consolidated Financial Statements.
Note 6.5 of 2016 Annual Consolidated Financial Statements.
Ferrovial check

(1) Reported qualitatively.

(2) Only information about the existing Policy is given.

(3) No information about contractors and sub-contractors is included.

(4) Locally-hired non-centralized suppliers are classified as local suppliers. Percentage of local suppliers is reported, but not the proportion of expending.

(5) The most representative material of each division is reported. The most significant material can change every year so it is not comparable.

(6) Only recycled paper consumption is reported.

(7) 2016 data includes estimations according to the best available information at the time of preparing this report, subsequently its level of accuracy is limited.

(8) Scope 3 emissions are limited to the scope described in table EN17 of the Appendix GRI Indicators.

(9) The main consumptions have been estimated from average prices of water consumption per country.

(10) The review of this information has consisted of checking the gathering process of the data reported by the different companies of the group and the analysis of trends in comparison with the previous year.

(11) Emissions data for NOx, SOx and other significant emissions to the air correspond to direct energy and electricity consumption.

(12) Water discharge information was calculated based on standard indicators of water discharge of certain activities published by various sources. Therefore, this information does not represent real measurements of water discharge.

(13) The quality and destination of water discharges is not reported.

(14) Not broken down by disposal method.

(15) Information about total volume of spills is not reported.

(16) Not broken down by age.

(17) Not broken down by country or region.

(18) Not broken down by gender.

(19) Information concerning contractors is only included in the calculation of the overall variation frequency index. This information is partial and estimated, thus not representative. The review of this information has consisted of checking the gathering process of the data reported by the different companies of the group.

(20) Not broken down by professional category.

(21) Not broken down by age group, minority group membership and other indicators of diversity.

(22) Information about complaints received through the Corporative Whistleblowing Channel in Spain is given.

(23) The percentage of sales under a Health and Safety Certified Management System is calculated on the basis of revenues rather than using the number of own employees and subcontractors.

NV:Not verified.

REPORTING PRINCIPLES

AA1000 Standard
The standard is based on three fundamental principles:
– Inclusiveness: This principle analyzes whether the company has identified and understood the relevant aspects of its sustainable performance and presents sufficient
information in terms of quality and quantity. For more information, please refer to the “Material Issues” section in this chapter.
– Materiality: The information must be the information required by the stakeholders. In other words, it ensures disclosure of all those material aspects whose omission or
distortion could influence its stakeholders’ decisions or actions. For more information, please refer to the GRI-G4 Indicators Table.
– Responsiveness: This report includes the information relating to Ferrovial’s response to stakeholder expectations.

GRI4 Guidelines
The GRI Guidelines principles are:
– Establishing report contents:
• Materiality: Aspects that reflect the significant social, environmental and economic impacts had by the organization or those that could have a substantial influence on
stakeholder decisions.
• Stakeholder engagement: Identifying stakeholders and describing in the report how their expectations and interests have been addressed.
• Sustainability context: Presenting the company’s performance within the broader context of sustainability.
• Completeness: Coverage should enable stakeholders to assess the performance of the reporting organization.
– Establishing the quality of the report:
• Balance: The report must reflect both the positive and the negative aspects of the company’s performance.
• Comparability: Stakeholders should be able to compare the information over time and with other companies.
• Accuracy: The published information must be accurate and detailed.
• Clarity: The information must be presented in a way that is clear and accessible to everyone.
• Reliability: The information must be of high quality and it should establish the company’s materiality.